The challenge
Agentic AI primarily changes what you need from your team. For engineers, the focus shifts towards steering, adjusting and assessing work.
But this way of working does not emerge by itself. Most teams are organised around linear processes, individual tasks and full control over their own work. Agentic AI breaks through that pattern and introduces a multi-actor system in which people and AI contribute simultaneously.
For IT management, the challenge is therefore not tooling, but capability building and redesigning the delivery model. Your team needs to learn how to work with agents, and understand when this way of working is and is not effective.