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Managed Services

Managed Services ensures your software to be available and future-proof.

Managed Services

Managed Services ensures your software to be available and future-proof.

End users expect continuous availability of the IT systems they use. Even while they are being adjusted to functional and technological requirements. A well-functioning and reliable IT environment is therefore crucial for your competitive position. Managed Services completely relieves your burden by offering the certainty that your software is available and future-proof. Whether that is on premises, hybrid or in the cloud, we ensure continuity of your systems and think along about improvements and innovation opportunities.

Reasons to choose Managed Services

  • Gegarandeerd resultaat bij complexe uitdagingen

    Reliability

    Whether it is on premises, hybrid, or in the cloud, our Managed Services meet the maximum availability requirements.

  • Security

    Info Support is ISO 9001, ISO 20000-1, ISO 27001 and NEN 7510 certified and is in possession of an ISAE3402 statement. From our Security Operation Center (SOC) we monitor the security and compliance of your systems.

  • Innovation and advice

    In addition to 24/7 management and support, we advise you on the options that suit your systems and workloads best and proactively take you along with the latest developments that the cloud has to offer your organization.

  • Meeting our commitments

    Together, we choose a result-binding Service Level Agreement (SLA) or an eXperience Levels Agreement (XLA), in which flexibility, transparency and customization are central.

Secure and compliant

Info Support ensures your cloud environment to be compliant with rules and regulations. We monitor the security and compliancy of your systems in the cloud from our Operation Center (SOC) and actively advise you on this. That way we reduce the risks that result from vulnerabilities in these systems.

Shared DevOps

Info Support works with so-called DevOps teams in many projects. By bringing the management and development departments close together, you not only ensure that IT systems are reliable and accessible 24/7, but you also create the flexibility to develop quickly and based on user feedback.

Attention to management

If Info Support has developed the software for you, the total life cycle of the application has been taken into account from the start. As a rule, the application management – maintenance & updating – has already been provided for in that case. If you developed the application yourself, we will put together a step-by-step plan adapted to your needs. Did you develop the application in house or have it developed elsewhere?

And would you like to outsource certain parts of the IT management, or the entire process? Do you have doubts about whether you are working with the latest technology? Or would you rather have some extra time and capacity for necessary new developments? We offer you a solution by taking over all or part of the application management.

The number of open incidents and new reports has decreased by approximately 95%: from hundreds per week to just a few per month.

Lässlo van Engeland, Information Manager at the VROM Inspectorate

More information

Do you wish to know more about what Managed Services can do for the availability and future-proofing of your IT systems? Please feel free to contact us. We are happy to help you.